Data Minimisation
We collect only what's needed for account verification and payment processing. No unnecessary tracking or profiling.
LEGAL REFERENCE
Your Privacy Comes First at qqraya
We handle your account details, payment information and personal data with the same care you'd expect from a platform built for Indonesia. This policy explains exactly how we...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesYour Control
How We Protect Your Information
qqraya operates under applicable gaming and data protection frameworks for supported regions in Indonesia. We encrypt all payment transactions, including DANA, OVO, GoPay and QRIS transfers, using industry-standard protocols. Your personal data is stored securely and never shared with third parties without your consent, except where required by law. We collect only the information needed to verify your account, process withdrawals and
comply with local regulations. Access to your data is restricted to authorised staff members who handle account support and fraud prevention.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REVIEW SIGNALS
Why Your Data Is Safe With Us
Encryption Standard
All transactions and personal information travel through SSL/TLS encryption. Your payment details never touch our servers unencrypted.
Regular Audits
We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they become risks.
Compliance Framework
Our privacy practices align with data protection standards applicable to gaming platforms operating in supported Indonesian regions.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS integrations are verified for security compliance. We audit these connections quarterly.
Staff Training
Every team member handling customer data completes mandatory privacy and security training annually. Breaches are investigated immediately.
Incident Response
If a security issue occurs, we notify affected users within 48 hours and provide clear steps to protect your account.
WHY THIS PLATFORM
Our Privacy Approach vs. Industry Standard
Transparent Retention
Your data is kept for the duration of your account plus 7 years for regulatory compliance. After that, it's securely deleted.
No Third-Party Sales
We never sell your personal information to advertisers, data brokers or marketing firms. Period.
User Control
You can update, export or delete your data anytime through account settings. No waiting, no forms, no friction.
Cookie Clarity
We use cookies only for session management and fraud prevention. No hidden tracking pixels or behavioural profiling.
Payment Privacy
DANA, OVO, GoPay and QRIS transactions are processed directly with payment partners. We don't store full card or wallet details.
Breach Notification
If your data is compromised, you'll hear from us within 48 hours with clear guidance on next steps and account protection.
AT A GLANCE
What This Policy Covers
Account Registration
Name, email, phone number and identity verification details are encrypted...
Payment Information
DANA, OVO, GoPay and QRIS transactions are processed through secure...
Gameplay Activity
Your betting history, account balance and session logs are kept...
Communication Preferences
You control how we contact you. Opt out of promotional...
Device & Location
We log your device type and approximate location for fraud...
Third-Party Integrations
Live casino providers and sportsbook partners see only what's needed...
Privacy Questions Answered
We retain your account data for as long as your account is active, plus 7 years for regulatory compliance. After that, it's securely deleted. You can request deletion anytime through account settings.
Yes. Go to Account Settings > Privacy & Data, then select 'Export My Data'. You'll receive a complete file within 24 hours. It includes all personal info, transaction history and account activity.
Completely. These payments are processed through encrypted channels directly with payment partners. We never store your full wallet or card details. Each transaction is verified and logged securely.
No. We never sell, rent or share your personal information with advertisers, data brokers or third parties. Your data stays yours. We share info only with payment partners and only when necessary to process your transaction.
We notify you within 48 hours with details of what happened and steps to protect your account. We also file required reports with local authorities and conduct a full security audit immediately.
Yes. Request account deletion through [email protected] or your Account Settings. We'll delete all personal data within 30 days, except records required by law for 7 years.
We use cookies only for session management, fraud prevention and security. No tracking pixels, no behavioural profiling, no ad targeting. You can disable non-essential cookies anytime in your browser settings.